Today marks our first major, official release of AboveBot!
Before anything else, we’d like to thank our beta testers for putting up with the sometimes uncomfortable and inconvenient testing process. Without their help, we would not have made it this far, so thank you!
This means AboveBot is available for trials and subscriptions to the general public, and out of it’s closed beta period.
If you are an existing beta tester, please let us know if you wish to transition into a subscription, or end your beta.
While most of the work on AboveBot has been to internal infrastructure in anticipation of it’s release, there have been some important user-facing changes since our last release.
- Important Enhancements
- The stats now display with line-graphs rather than bar graphs, making them easier to look at.
- The LS2TM (Lightspeed to Textmagic) connector is ready for general use. The setup guide is presently in review.
- A large number of template engine improvements have been made, and a list of all of the fields available in templates will be written.
- Each pair now has an option permitting it to be disabled, without removing or changing any other settings.
- Important Bugfixes
- LS2ZD: Lightspeed Contacts with an email address already in a Zendesk user will no longer create a duplicate contact or log an error in the alerts.
- LS2ZD: The bot will no longer throw errors when trying to modify a Zendesk User it does not have permissions to edit.
- Template errors will be handled more gracefully.
- The lightspeed connector will now log out when finished.
On the horizon are a few more related connectors. The first is a simple SMS text message notification service with fewer setup requirements (but fewer features), and a set of 3 connectors we expect will help AASPs better manage their time. We expect to have more information about that (and possibly even have them ready) by either 2019Q3 or 2019Q4.