Hi there, Jason here!

I’m the lead developer to AboveBot, so if something breaks, it’s probably my fault.

I’ll be using this blog to publish notes and major updates from now on.

Speaking of, we’ve pushed out a new version today. Mostly more behind-the-scenes changes as we get closer to coming out of beta.

  • New Features
    • LS2ZD pairs can now be configured to not force subject changes. This can be changed in the pair settings, by enabling or disabling the “Force Subject” option and saving.
  •  Bugfixes
    • Gracefully handle nameless customer cards. The C-NNNN ID will be used when a name is not available.
    • More correctly handle blank email entries that contain only whitespace.
    • Improvements to LS2TM (Textmagic Connector) that make it closer to being production ready.
    • Zendesk ticket lookups are now cached to avoid multiple ticket creation when the Zendesk search subsystem behaves in an unpredictable way.
  • Development
    • Further work on LS2SMTP pairs.
    • Performance improvements to LS2ZD code.

Per usual, please let us know if anything catches fire.