In addition to finishing the new lightspeed -> textmagic and lightspeed -> SNS (simple notification) connectors, (more information will follow soon-ish), we’ve updated the web interface and added some new sections.
The default page is now a status page, that shows a brief overview of the bot’s general well-being.
It has a few columns which should probably have some hover-over text.
- A general assessment of condition.
- Last Success, or the last time an item was processed correctly.
- Last Failure, or the last time an item didn’t process for some reason.
The other area is “alerts”.
Alerts contains very simple logs detailing certain issues the bot has encountered.
And yes, the web-ui is a little ugly right now. Don’t look at it too hard. It’s self-conscious.
For the insides of the bot, we’ve been doing a bit more work in other key areas.
- Making a textmagic connector.
- Customer-facing (that’s you) logging infrastructure.
- Better error detection in lightspeed.
- Small bugfixes
- Zendesk API quota consumption reduction.
- Improving internal structures for more agent development.
We’re also working out some of the other internal concerns, specifically, creating reliable communication channels for our customers to reach us and ticket tracking, as well as preparing for actually launching the product.